Customer Testimonies

We love to hear from our customers! Complete the survey found on the Deals Page and share your testimony today!

Juana M. I am very pleased with both Carlos and Bob. Both were very knowledgeable and helped me understand my problem with my furnace. I appreciated their quick response and very friendly attitudes. Thank you! 2013-12-06
Melinda W. I found the office staff and technician to be friendly and very helpful! 2013-12-06
Mr. Chase Very helpful, very fast service! Quick response! Very grateful to have our furnace fixed so quickly. Thank you! 2013-12-12
Jacob Great Company. They responded quickly and fixed the problem immediately. The technician made sure I understood everything. I use them whenever I have a problem. when it came time to install a new AC in one of my rental properties they did not just sell me a product, they made sure it was something I was going to use and it did not take them much time. I would give them 5 stars!!!!! 2011-09-14
Mary C. I was extremely impressed by the services of your company. Your office staff was amazingly friendly, helpful and knowledgeable about the products and services that you offer. Your technician was very polite, punctual, and also knowledgeable about the services. He made me feel comfortable with everything he had to do and took extra time out to explain to me about how to keep up the maintenance on my new AC and Furnace. Thank you! 2011-12-19
Mari I have had several encounters with Mr. Freeze and every time I have called them they have been extremely professional. They do a thorough job inspecting the unit and explaining to me in plain words what the issue is so that I understand what is happening. They make you feel as if you're family. I have dealt with a lot of other companies and sometimes you know that people take advantage of you but not with this company. They are honest with will work with you. The office staff is extremely helpful and also makes you feel welcome. Thank you Mr. Freeze. 2012-03-16
Kim R. The technician who has come out more than once to my home to help with various issues has been extremely competent, prompt, professional and personable. As long as I live here, he's the only one I really trust to assess and fix issues with our HVAC. He has something that is often lacking in people nowadays ... integrity! No pretending we need some big expensive overhaul when a simple fix can be had to completely resolve an issue. This is the company I will be using next time I have an HVAC issue! 2013-05-29
Todd L. Always have great conversation with Bob & great service always a good experience to have one of them come out. 2014-10-22
Sue A. The technician took the time to explain what he was doing & why –He was very knowledgeable. Thank you for tech and wonderful service. 2014-11-19
Shawn M. The service person diagnosed the problem right away. 2014-12-10
Frank R. Very Professional; Work in a efficient & timely manner. Never a complaint or burden to do any of the work or go the extra mile. Friendly, courteous, polite & quality work. 2015-01-07
Nora R. These gentlemen are angels that walk upon this Earth! They are reasonable, fast, courteous and professional! Cannot express in words how wonderful they are! 2015-01-20
Mark M. They do quality work for a good price. If you need a furnace guy call Mr. Freeze! 2015-02-27
Kathleen D. the staff was courteous and prompt, and the price was more than fair, they fixed the problem right away and saved me from having to replace an expensive unit. I was fortunate I found them and I will continue to use thier services above all others...thank you "Mr Freeze." 2015-05-13
Chris M A Job well done. On time and completed within time line.special kudos to Bob. He is at the top for knowlege and very professional. He is the bomb. So thank you for doing everything right unlike some other "better known"companies that did me wrong. 2015-05-29
Lakeisha H. They answered my call and booked me same day. Came out during timeframe. Assessed and explained to me what was going on. He did a thorough check and the problem was smaller. Fixed my compressor within 30 mins and was on his way. This was awesome service and a great birthday gift because I hate being hot lol. 2015-09-18
Steve C. Mr. Freeze is a great company with wonderful customer service. They came to our home after hours to fix our air conditioning unit. I would recommend Mr. Freeze to friends and family. Wish there were more companies like this one. 2015-08-15
Becky G. My heater was acting up on a freezing cold day - I called Mr. Freeze around 9:00 am, and Carlos (the technician) was here before 11:00 am. He was polite, considerate, and also made sure that he explained everything that he was seeing and working on. Their rate was extremely reasonable, and next time I have a heating issue, they'll be my first call. Thanks, Carlos! 2016-02-13
Jane Mays Great service. They had someone at my house within 4 hours and at the time stated they would. He replaced comdensor within an hour and was very polite and very fair price. I will recommned to anyone. Thanks! 2016-09-10
Donna G. I would definitely use their services again. Great worker. Prompt and helpful. Did an awesome job!!! 2016-04-04
Sandra S. Left message, prompt response. Quick repair. Will definitely use their service again. Reasonably priced! 2016-07-23
David G. Polite, Professional and on time ;-) Good prices too ... I would recommend!! 2016-09-05
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